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About Us

FAQ

1.How many years has your company made this kind of equipment?

We have over 18 years of professional experience in manufacturing cargo control and lifting equipment, focusing on high-safety industrial solutions for the global market.

2.Are you a trading company or a manufacturer?

We are a direct manufacturer with our own production facility. This allows us to provide factory-direct pricing, full control over quality, and flexible customization services.

3.Can I visit your factory before placing an order?

Absolutely! We welcome all customers to visit our plant. If you cannot travel, we also offer "Live Video Tours" to show you our production lines and testing equipment in real-time.

4.What is your monthly production capacity?

Equipped with high-speed weaving machines and automatic sewing lines, we have a monthly capacity of over 300,000 meters of webbing and 150,000 sets of ratchet straps.

5.What is the material of your products?

Our webbing is made of 100% High Tenacity Polyester (PES) yarn, which ensures high strength, low elongation, and excellent durability.

6.What kind of yarn do you use for your webbing?

We strictly use industrial-grade, high-tenacity polyester filament to ensure maximum UV resistance and abrasion protection.

7.How do you ensure the break strength meets the requirements?

Every batch of raw material and finished product undergoes rigorous tensile testing on our professional machines. We ensure that the Breaking Strength (BS) meets or exceeds the rated capacity.

8.What is the safety factor of your webbing slings and ratchet straps?

We produce according to international standards: generally 7:1 or 6:1 for lifting slings, and 2:1 or 3:1 for ratchet tie-downs.

9.Are your products GS or CE certified?

Yes, our core products carry GS and CE certifications, meeting the strict safety and quality standards required for the European and international markets.

10.Do your products comply with WSTDA or EN standards?

Yes. Our products comply with EN 12195-2 and WSTDA-T-1 for straps, and EN 1492-1/2 or ASME B30.9 for slings.

11.How do your straps perform under extreme weather conditions?

Our webbing is UV-resistant and remains flexible and strong in temperatures ranging from -40°C to +100°C.

12.Are your hardware components rust-resistant?

Yes. All buckles and hooks undergo surface treatments such as Zinc Plating, Electrophoresis, or Powder Coating for superior corrosion resistance.

13.Can you put our logo on the product or packaging?

Yes, we offer full OEM services. We can print your logo on the webbing, sew your brand labels onto the straps, or customize the outer cartons and color boxes.

14.Can you produce straps in specific colors or based on our drawings?

Yes, we can dye webbing to any Pantone color and develop customized configurations based on your technical drawings or physical samples.

15.Can you help with product photography and marketing materials?

Yes! We support our distributors by providing high-definition product photos and technical videos to help you launch the products quickly.

16.Do you provide samples? Are they free?

Yes. Standard samples are typically free, while the buyer covers express shipping costs. For highly customized items, a small sample fee may apply.

17.What is your MOQ?

Our MOQ generally ranges from 100 to 500 pieces. For new customers, we support smaller trial orders to help you test your local market.

18.What are the methods and terms of payment?

We usually accept T/T (30% deposit, 70% against B/L copy), L/C at sight, and Alibaba Trade Assurance.

19.Can we mix different models in one container?

Yes! You can mix various products in a single container to optimize your shipping costs and inventory.

20.How long is your delivery time?

Generally, mass production takes 25–35 days after receiving the deposit.

21.What is the nearest loading port to your factory?

We are strategically located near Ningbo Port and Shanghai Port.

22.How do you ship the goods and how long does it take?

Most orders are shipped via sea freight (20–40 days). For urgent samples, air express (DHL/FedEx/UPS) takes approximately 5–7 days.

23.Do you provide door-to-door delivery (DDP)?

Yes, we offer DDP services for many regions, including the USA and Europe. We handle customs and duties for you.

24.Do you accept Third-Party Inspections (SGS, TÜV)?

We welcome third-party inspections. You can arrange for an inspector to visit our factory before the final balance is paid.

25.What is your after-sales policy for damaged or defective goods?

We stand behind our quality. If any products are found to be defective due to manufacturing, we will provide a full refund or free replacements in your next shipment.

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